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A dedicated, on-site management team ensures Leisure World runs smoothly every day, providing an exceptional experience for residents. To meet its operating mandate, management collaborates with resident volunteers who govern our community. Representing each of our 29 housing associations, resident leaders serve on a board of directors and advisory committees related to the essential functions of Leisure World.

Management Team

Leisure World of Maryland Corporation (LWMC) manages our community. LWMC oversees 29 housing associations, called “mutuals,” and also manages the Leisure World of Maryland Trust, which includes all common property—buildings, grounds, and amenities—throughout our community.

The management team is led by the president of LWMC, who also serves as general manager of the community. Supporting the president, the organization’s officers provide financial oversight, expertise in community administration and management, and grounds and infrastructure maintenance. Meet the officers of the management team:

  • Kevin Flannery, President and General Manager
  • Tom Snyder, Vice President and Assistant General Manager for Facilities & Services
  • Melissa Pelaez, Vice President and Director of Mutual Services
  • Crystal Castillo, Secretary and Executive Coordinator of Support Services
  • Dawn Gaynor, Treasurer and Director of Accounting & Finance

LWMC employs about 240 full- and part-time staff members who work in a variety of departments charged with key operations—administration, property management, educational and recreational programming, security, and maintenance and repair services, among them.

Governing Structure

Board of Directors
The Leisure World Community Corporation (LWCC) Board of Directors governs our community. Composed of residents, the LWCC board meets monthly, providing leadership to sustain the community. The board is a voting body and controls the annual budget, makes decisions regarding major contracts and projects, and determines Trust policies, programs, and services.

The board is composed of directors who represent each mutual. An executive committee is made up of members of the board of directors. The board elects the executive committee of the board—the officers, in addition to four at-large members. Meet the officers of the board:

  • Paul Eisenhaur, Chair
  • Robert Tropp, Vice Chair
  • Henry Jordan, Secretary-Treasurer

LWMC is a wholly owned subsidiary of LWCC. The board appoints the officers of LWMC.

LWCC board meetings and advisory committee meetings are open to all Leisure World residents.

Advisory Committees
Composed of residents, advisory committees are appointed by the board of directors to review and monitor specific programs and services in the community. Committees work with management and staff to assess needs and potential issues and make recommendations to the board through the executive committee.

Committee members are recommended by mutual presidents and appointed by the chair of the board of directors. Residents whose background, experience and interests align with a particular committee are encouraged to volunteer through their mutual president. Current advisory committees include:

  • Audit
  • Budget & Finance
  • Communications
  • Community Planning
  • Emergency Preparedness
  • Energy
  • Education & Recreation
  • Golf & Greens
  • Government Affairs
  • Health
  • Insurance
  • Landscape
  • Physical Properties
  • Restaurant
  • Security & Transportation
  • Tennis

Special Committees
Also composed of residents, special committees are appointed periodically by the board to address targeted issues for a limited period of time. Current special committees are:

  • Strategic Planning
  • Technology

Mutual Leadership
The LWCC board focuses on Trust matters and does not weigh in on mutual business. Each of our 29 housing communities, known as “mutuals,” controls its own budget, sets its own policies, and is governed by a board of directors elected annually by the residents of the housing association. The mutual board collaborates with a property manager and a mutual assistant to ensure mutual policies are upheld and the expectations of homeowners are met. Representatives appointed by each mutual serve on the community-wide Leisure World Board of Directors.